Bt replacement sim. Solved: Do you have to activate a replacement SIM card.

Bt replacement sim I have been billed for my mobile though even though I can’t use it. Been using it with an EE SIM but am rapidly running down credit and need to switch to unlimited data on another provider. (ii) move from your BT SIM Only Plan to a BT Mobile Handset Plan; or (b) a BT Mobile Handset Plan, you can upgrade or change the Service, a Service Feature or monthly usage allowance as many times as you like provided that your Core Service Charges don't decrease and that you don't change your BT Handset. Or contact us immediately to request a SIM block. 4 Activate and use your SIM When you first get your SIM, it’s default PIN is 0000. With the Metro by T-Mobile Universal SIM Card Kit, you can enjoy the benefits of your own phone and all the data, talk and text you want with a Metro plan. The one I plan to get seems to use a standard sim whereas mine has a nano Now, when my mum got her new sim card we didnt know what size we needed Deals are time-sensitive and subject to change. How can I change to a 5G plan and will I need a new SIM card? Solved! Go to Solution. When you've set up your eSIM, to transfer your line over to your new eSIM you’ll need to contact us. JioTag Go for Android |India's First Android Tag | Google Find My Device Item Finder| Worldwide tracking for Keys, Wallets, Luggage, Gadgets and more|1+1 Year Battery|No SIM Needed|120db Sound| BT 5. Add TV to your BT broadband; Change your EE TV package; TV accessories; How to switch TV and broadband Discover how to activate your SIM card and find out what your SIM card’s default PIN is. With BT Mobile Family SIM you can get up to five SIMs for family and friends, each with their own data allowance. Check the progress of your order using your BT ID, or order reference and postcode. Hi i currently have one of the old Sim Only Family plans with 4 sims attached - does anyone know if i am able to remove 1 of the sims - leaving 3 plans together without having to change all of them to the new EE mobile contract please? Hi, I currently have a handset package, but the deal has now ended. Print these instructions. Phones; Broadband and wi-fi devices. With the slow end of BT starting to come to fruition, it's more than likely that many loyal customers are beginning to worry about what these changes mean, and rightly so. You'll see discounted prices based on the number of Family SIMs you choose. 3 : Amazon. The cost for each one gets lower the more you add. Many thanks Hi there, we got a family SIM with 3 SIM cards. You may find you have chosen the wrong SIM plan - don't worry you can change it by logging into My BT. BT Tap to Pay on iPhone; BT Tap to Pay on Android; View all bt tap to pay; All mobile solutions. If you’re using a new SIM to change networks then your phone may need to be unlocked first. It might be because I am no longer a landline customer. Better as one Phone & plan SIM only. This despite an email from BT saying the transfer was complete. How to set up an eSIM on your Apple iPhone or When you put your SIM in your phone you may be asked to choose from a list of mobile providers. So change your plan to a Family plan & then add more SIMS. Your service will work Try cleaning the SIM and the contacts with a dry cloth (the kind you use to clean glasses). Put the Vodafone sim in a handset, switch it on. My question is: when I get my new smart phone, how do I I have a phone and sim all working fine but I’m replacing my phone and have just ordered a new replacement sim. Thanks Can’t get any reliable answer. [If your new sim works in another phone, then sadly IMHO its likely to be the phone itself]. Plus, you can unlock even more unbeatable value when you move your BT broadband to EE—the UK’s fastest major broadband provider. Then, replace the battery and the back i. I would appreciate any help. Previous, I found it could be done by online customer portal but I cannot switch my plan anymore now. Inform them that you lost your phone and need a replacement SIM card with the same How to activate a SIM card. If you ordered your replacement SIM because it was lost, stolen or broken, the SIM card will be pre-activated and ready to use. Troubleshooting A similar thing happened to us . If Everything you need to know about BT Mobile. I have a SIM-only mobile contract with BT until July of this year. Now that BT are not offering new mobile contracts does anyone know what will happen at. 50 B. If you run into difficulties or have a question about BT’s products and services, join our community and Hi, I recently lost my phone and ordered a replacement sim. We went through all the manual setup and automated one - just no luck and the problem is - you can't just try if it works abroad - you actually have to leave the country and every time we f Using a BT SIM card. Did I need to tell BT to deactivate my previously lost sim? Both sims are under the same number. Announcements, Guides & Community Updates; The Lounge; BT. co. Was looking to change the SIM plan I have for my Family Sim as the current plans offer more data for less monthly cost than my current plan, but when going into the option to change I'm presented with various plans that don't match those shown on the website at all! When you replace your SIM, you won’t lose your credit but credit expiry periods will still be applicable. Hosted by Get help ordering a replacement SIM card or report a lost or stolen SIM card. I have a Sky SIm card on contract. Perhaps @RobbieMac can arrange for a SIM Update message to be sent, this is basically an OTA update (as you said earlier), failing that a new SIM Card should cure the problem. This includes how we may change the service, the agreement and the charges. Track your order. move from your BT Mobile SIM Only Plan to the BT Mobile Phone Plan; or. Solved: I have a Samsung J3 with a micro SIM, but wish to upgrade to a Galaxy A5 ( which takes a nano SIM. In particular, BT-Sim cannot, and probably will never be able to: simulate the I'm wondering if a part of the issue is that I used to be with EE and switched to BT a while back. If your iPhone doesn’t have the latest network updates from BT this should bring the update and it’s safe to install. 95 and takes approximately 3-5 business days to receive, or you can switch to an eSIM in minutes if your device is compatible and unlocked ; Click “Checkout” I'm wondering if a part of the issue is that I used to be with EE and switched to BT a while back. I guess that could be why the number isn't showing? Good call though asking for a replacement sim, as it will be programmed with my number from the get go! Hello, i have searched high and low for an answer to this, none of the prvious posts seem to cover my issues. replacement sim by mrtilly on ‎02-12-2024 18h24 Connect via a cable, then on the handset go to settings, general and then select about. Look for ‘Your products’ and under Mobile click 'Manage'. You’ll receive a single SIM card which can be a mini, micro or nano SIM. This stuck with me because when I last looked to change, Family plans were all I was offered. Is there a limit on long you have before you activate a replacement sim card please. I think that the handset may have been on a BT device + air-time contract previously, but I don't change my handset very often, and I think BT allowed me to keep my old handset and move to SIM-only after the handset was a few years old. in: Electronics Hello, i have searched high and low for an answer to this, none of the prvious posts seem to cover my issues. Security Cyber SIM card reader ; Keypad and LCD display on base ; Answer machine with 27 minutes record time ; If your product is out of warranty contact BT's recommended agent. How do EE know which phone to transfer which number to? Sorry if that's a silly question, I only like technology when it works without any input from me!! Thanks Re: Renewing Contract - Have to replace BT sim with EE sim. How long does the phone last while the power is out? You would be best to call in and speak with the BT Mobile team and they'll be able to clarify the process for you. Find out about our BT Mobile phone plans > Can I change to a new plan? There are three Family SIM plans - 15GB, 6GB and 3GB. Ordered sim,after 36 hours,still wasn't working. The first 2 orders I chased up and just got a 'There seems to be a problem with that order, let me process another order' - My question is how many times do i let this happen before it gets ridiculous and some 2. You can order a sim plan online on the BT site. To do this, you should visit bt. I have no phone to call. I seem to recall that you could change your SIM plan through the My Products area of MyBT. Fitzy1. When I asked if the cost of me dialing into the camera would be on my phone or on the camera, I was told it would go on the phone. If you ordered your replacement SIM because it was lost, stolen or broken, the SIM card will be pre-activated Depending on your preference, BT will either give you a new SIM card or let you use an eSIM. Help and Support. Building up to the SIM swap day, users will be informed by SMS text messages about the change. BT are moving our family sim to EE. If you need to change your delivery address – perhaps you’ve moved house - get in touch with us as soon as possible. Here's what you need to do: Contact Your Mobile Service Provider: Call or visit your mobile service provider's nearest store or customer service center. Help and support. Create a BT ID now > You just need to use the SIM in a 5G device and to be in a 5G area. Activate your replacement SIM > Your BT mobile number will stay the same. Just ordered a new phone off Amazon. You’ll get another one when the transfer is complete. Log in to access your BT email account and manage your services. Skip to main content Skip to footer . You get 4G data speeds while you're away. If BT isn't on the list, just choose any of them and your service will work fine. John. When I pressed the change plan button, it will direct you to BT boardband page and ask you if you have BT boardband which is irrelevant . You’ll find this printed on the back of your plastic SIM card or on your eSIM pack. Hi, I see from other posts that my question has been asked before, I am on my second sim order as first was sent to my old address, my old samsung has died and as seems quite common, different size card needed for new phone, I need the phone as I look after my elderley mother who has dementia and is I've checked the support but all they say is it must be locked, yet mine is brand new sent from BT so how could it be locked. I haven't received my SIM. You’ll also need the 13-digit SIM Serial Number (SSN) for your new SIM, which begins 00. Solved: Do you have to activate a replacement SIM card. Beginner Mark as New; Bookmark; Change to a family Sim Plan. Followed procedure- but No activation! No chat lines available (due to COVID?). Fix a User guides for BT products. The selection should be automatic, but alas sometimes not, and the phone continues to sweep for available network operators which can [and does] cause the phone to get clunky No, the sim is only activated when the Smart Hub 2 detects no signal on your fixed line, it then communicates with the Hybrid Connect for that to be the source of internet for the Smart Hub 2, it's not designed to work with 3rd party equipment. Georgius-Beginner If you dont have another sim to try, ask for a replacement sim. Activate your replacement SIM > 1. Find out about our BT Mobile phone plans > Can I change to a new plan? There are three Family SIM plans - understand and accept that the SIM replacement will be carried out at my own risk. I've received 3 new sims but only been given one PAC code. . I have searched the community but couldn't find this. Neil You can order a replacement BT Mobile SIM online at www. I've put my SIM in but BT isn't on the list of mobile providers to choose. If your SIM doesn't arrive within two working days please contact us > The SIM is missing from my welcome pack. iii. Just so that you’re aware, there may be a charge to swap over. If you are an existing BT customer you should already have one, if you are a new customer you’ll need to create one, which takes minutes. Dial an 0800 number (e. If everything's working & your number is correctly transferred to the new SIM, I'd ignore it. Activate your replacement SIM > Hello all, I've received on 26th my replacement SIM card and I cannot activate SIM card. The UK’s largest broadband, home phone and TV provider also offers mobile phone deals, with a wide range of SIMs and handsets at relatively inexpensive prices. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Δ We may change any prices and terms during your contract. How would I go about this as i will be. Question is, do I need to tap BT up for a replacement sim or can I just move the old one across to the new phone, (assuming it fits, of course)? According to our own mobile phone statistics, a Uswitch survey from 2022 found that 38% of people change their phone every two years. Replacement parts, including batteries, line cords, additional handsets, etc, are available from the product helpdesk. If you do break your SIM, you can order a new one by going using the SIM for about_____I would like to go for a SIM replacement but due to the above-mentioned situation, I am not able to do so. BT provides the following Tourist SIM Packages exclusively for our travelers visiting Bhutan, helping you stay in touch with your loved ones back home. Replace the back cover and make sure it snaps into place. Have a look in your you need. When I tried to phone up to see which sim card would replace the V-Sim, no real usable answer. I guess that could be why the number isn't showing? Good call though asking for a replacement sim, as it will be programmed with my number from the get go! From Ultra Fast Full Fibre broadband to TV & Mobile, BT helps UK families, communities & companies reach their potential. We’ll send you an email and SMS confirming you’ve asked us to move your number, along with the date the transfer will take place. I have a sim only contract. Vi vil gjerne vise deg en beskrivelse her, men området du ser på lar oss ikke gjøre det. In most cases you need your new SIM Only contract to be active before you port your number, which means that the first step is typically to order a new SIM card and then activate it when it arrives. g. ee. Then try turning your device off, then back on again. However, changing your phone number can be a bit of a chore. If you have the plan should have 5G included but you might need to replace the sim, you can order one online at www. And BT seem to partner with some decent networks internationally, because you can get some frightening speeds with them. hope this helps but if not post back. The most important parts of Text HELP to 61998 (charges may apply at your standard rate). Then order a replacement SIM. Chat doesn't work, no emails to tech support. The number is assigned to you as part of the activation process so, as long as you’ve notified your previous provider, you should be You can order a replacement BT Mobile SIM online at www. Phone Frequency requirement: 1800 MHz for 4G; Data Charges are applicable as normal pay per use @ Nu. This will prevent any unauthorized activity on your number. I've tried the new SIM in my phone and it isn't locked. What's happening?? Hi @Jacgreencanvey welcome to the community, I'm really sorry to see your sim is broken. Get a Replacement SIM Card: Visit your nearest Vi store to get a replacement SIM card. Here's what to do if your Vi SIM card is lost or stolen: Block your SIM card online: Click here to block your Vi SIM online. Yesterday I swapped SIM cards but a different number was shown in settings. move from your BT Mobile SIM Only Plan to the BT Mobile Family SIM Plan. I believe you need to be over 18 to take this out so you may need to wait. I'm using an old iPhone SE (BT nano-SIM card) very rarely, but for compatibility reasons I need to replace it with a new one (SE 2nd edition) which doesn't use any SIM cards (eSIM). How do I change the device IMEI number on my BT account when I get There are a few reasons why your SIM might not work. 0 Ratings Reply. Make sure your device is turned off, put the SIM in and turn it back on again. I acknowledge that I will be held accountable for any legal consequences that may arise as a result of this SIM replacement. You don't need to do anything else as the lost sim won't work anymore if a replacement has been sent and activated. It has arrived, I have activated it but its says that phone has no activated sim. Billing Information on viewing and understanding your bill. my 3rd order has been processed today for a replacement sim that i need for a new phone. Mobile plans; View all business plans; Mobile solutions for corporations. Your SIM will lock if you get your PIN wrong three times in a row. Phones. Well it's been nearly 24 hours and it's still the same EE number. 03 Upgrading to a new sim card: If you wish to upgrade your existing sim card to a newer version or different type, you will need to fill out the sim replacement form to make the necessary changes. Re: Unable to change parental control settings on one of my family SIMs. Not least because you get £5 off per month on all SIM contracts, as well as the convenience of a single bill for I would like to upgrade my SIM plan to increase the data. eSIM on Apple devices. Text PAC to 65075 and you’ll get a message back with a PAC code for that number . How do I not lose contacts, messages etc Depending on what BT sims you had for your children, you didn't have to swap from BT Mobile to EE Mobile. If you revert to one sim the price will reduce to the cost of the data plan At BT Mobile we have all the latest mobile phones and handsets on our 4g network. Post I have just bought a SIM only contract for my wife, and now intend to transfer my own mobile account to BT. From your current SIM card, text SWAP to 23424. Good afternoon all, I've just come off the phone after renewing my contract with BT and they told me I'd be getting new EE sims for all our family phones. comreplacesim > Or if you can't get online, give us a call on 0800 800 150. Ordering and activating your new SIM card. Security Cyber & physical. Your service with your old provider will finish later in the day. 2. Find more BT products here. A BT eSIM is a digital SIM card that allows you to get any compatible BT plan on your phone without the need of a physical card. Welcome to BT’s official support community. 15% UK coverage. All other 5G MVNOs appear to support 5G as standard on their SIM cards. How to get started with BT Mobile > I get my SIM for £5 a month as a BT Broadband customer. NigelB72. Community; Community; Announcements. All BT Mobile 12-month data packages are available with a family SIM plan (4GB up to 100GB). Hi @wenklaw welcome back to the community and thanks for posting, have you re-contracted the BT mobile plan since September 2020? Plans sold before this date didn't include 5G. We’ll run tests on your connection to find out what’s going on. 30 PM,still not working so got on live chat where basically all the details I gave were ignored and was assured it would be activated by midnight Friday. Can I use my SIM in a non-BT device? Our SIM cards are compatible with most devices, but you'll need to ensure your device has been unlocked by your old provider or the manufacturer. Community; You said you received a message stating what to do next if you want to change things or leave alone and the package deal will stay the same. If you have the BT Mobile SIM Only Plan, you can: i. Log in. BT Mobile: How do I order and activate a replacement SIM? I've put my SIM in but BT isn't on the list of mobile providers to choose; Need more help? More options. If you’re already a BT broadband customer, then a BT Mobile SIM is a really good bet. This buil-in SIM makes switching providers or plans even easier as you won't have to wait for a new SIM card each time you change, you just have to download your SIM on your compatible phone and that's it. Broadband help. If you press Green it says “playing” and then plays a message from 14 Feb pm and doesn’t let you do anything else. If this happens, you’ll You can keep using your old SIM while we move your number. Cannot see how to reset the handset. In some After you’ve handed your PAC code to EE, your number will be transferred to EE within 1 to 2 working days, and your account with BT will automatically be closed. Note: You can also insert a memory card above the SIM card slot if desired. What is How to insert your SIM > Replacement SIM customers. 0003 per kb; Choose from SIM-only and mobile plans – powered by EE, the UK's best network. Thanks. Why choose BT 5G SIM Only? BT owns EE, which was the first UK network to launch 5G, and the two companies share coverage and resources, putting them in a strong 5G position now and in the future. If you've shopped with us before - there’s nothing to worry about – the site still works the same and it’s managed by the same team, it’s just new branding. 0003 per kb; The SIM swap product offers a mechanism through which a service provider can request information about when the SIM card was last changed by the mobile customer. Discover how to activate your SIM card and find out what your SIM card’s default PIN is. User guides for BT products. Solved: I'm replacing both iPhones on my BT account, keeping the same SIM on both. This morning I swapped the SIM card expecting my number to be the old one. Please take some time to read these terms and conditions. c. Once you have unlocked your phone, you can activate your new SIM. Hi Guys, Got a sim only package that I've had for a few years. I see in another reply you have mentioned I've also been a customer of BT for the last six or seven years I would think and have a BT Sim only account. comreplacesim >. I put the old SIM card back in. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Hence, I agree to go for a SIM replacement at my own risk and would be held fully liable in case BT-Sim has been designed to be a complementary tools and will not completely replace other means of testing your BlueTooth project. I'm trying to order a replacemnet SIM but there is no option to do so online. BT Mobile: How do I order and activate a replacement SIM? You can do this online but you need to activate your SIM as soon as you get it. BT Business eSIM guide. I get my SIM for £5 a month as a BT Broadband customer. You can't buy a SIM slot that has space for 2 SIMs as UK/EU and US iPhones lack the hardware to read the additional SIM. If the SIM is registered in somebody else(s) name, Changing your SIM card doesn’t mean that you have to change your phone number. I was going to activate If your current SIM still works here’s how to SIM swap. now 00. I'm sorry to hear that you lost your phone. Plans Page Change: Metro by T-Mobile SIM Card Kit These terms and conditions were last updated on: 5 October 2018 BT Mobile terms and conditions. Needed a replacement sim because I needed a nano size. 29 sat morning Then order a replacement SIM. Can't check as I no longer have a BT SIM. How can I get a replacement SIM card? Need a different sized SIM card for a new device? Contact us and we'll order you a new SIM card for delivery the next working If you're upgrading to an iPhone 13 or above, you can convert your physical SIM into an eSIM. Registered in England and Wales. Replace a physical SIM or switch to an eSIM - you'll need to sign in to EE. You also won’t lose your mobile number when you get your replacement SIM card. We have a range of ways to get in touch for new and existing customers. Hi! the 21th of September I’ve called BT as my iPhone got stolen, I ordered a new replacement SIM, and it never arrived. To remove the SIM card, first remove the phone’s back cover and then the battery. com & Community; Broadband. The more you add, the more you save. Note down your new PIN in a safe place. Later I read in the forum it would go on the cameras. Company No 01471587. Requesting a PAC code from BT is quick and free. If you need to replace it, please contact us and we will arrange for a new battery pack to be sent out to you. 50 for plans on 31 March each year. Swapping over from a physical SIM to an eSIM. My phone broke so i chucked it and have miss placed my sim card. I was talked into switching to EE Thursday 1st March 2024 the BT advisor said she would use the pac code when she ordered the SIM card to port my old number over & when the SIM card arrived just put it in my phone & it would be ready to go no it’s not & its not ported over today I did everything the instructions said turned phone on & off made a all to my own I recently recieved a new sim card it would appear i damaged the nano sim trying to take it out of the holder any suggestions how to remove without Check out our amazing deals on pay monthly phone plans and SIM only deals. Once you've received it, make sure sure you activate Order a replacement SIM > Your new SIM will take 1-2 business days to get to you. This means that you won't need a new agreement – this one will still apply. Your service will work Once we've texted, pop the BT Mobile SIM in your phone (if you haven't done it already). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Related Articles. uk) is simply the new name for BT Shop (shop. Under normal conditions, these should last at least 3 years before they need changing out. By phone: 0800 980 8999. Digital Identity Account takeover protection with SIM Hi @wenklaw welcome back to the community and thanks for posting, have you re-contracted the BT mobile plan since September 2020? Plans sold before this date didn't include 5G. 6 REPLIES 6. The other handset is working perfectly. New (other provider) SIM card arrived today and I've just tried it with the hub to receive a message that the SIM is locked and I need to enter a code. Two of those cards work with roaming abroad but one does not. BT Mobile family SIM-only deal. Yes, you can get a replacement SIM card with your existing number. Accept in-person payments with BT Tap to Pay. A BT ID is a single login that lets you sign into your BT websites and apps - including My BT where you can check your plan, bills and bring your mobile number over. Select an option that apply: Submit. If you're upgrading to an iPhone 13 or above, you can convert your physical SIM into an eSIM. Subscribe to this Topic's RSS Feed; Damaged sim cards: In cases where your sim card has become damaged or is no longer functional, you will need to request a replacement by filling out the sim replacement form. If it still doesn't work, it might be locked to another network. ) How can I swap the SIM info from one to One BT 4600 handset doesn’t work. We also had two mobiles with BT. You'll need to activate it before you can use it. 30 PM on Thursday. Thanks Sim only plans coming to an end Received a letter offering a upgrade but when telephoned, they said that they have a strict instruction not to upgrade but to change to EE. eSIM on Samsung devices. Replacement for Faulty Sim Card. Any calls to your number will be on the BT Mobile service. Still I cannot place an order online. Had new phone for a week. What do I have to do now? I would like to continue using my old phone number on the new one. Spares information. now 48 hours + since put replacement SIM in phone. Alternatively, you can contact If you pop out the wrong-sized SIM, you can usually still use it – simply break out the correct size and place your smaller SIM back. Terms and Conditions: 1. If your credit is about to expire, you can to retain the credit balance until you receive your replacement SIM card. I think I am going to sound rather foolish asking this but need to make 100% certain before I commit to it. We were coming out of contract with halo3 and UNLIMITED call minutes. Remove the SIM card from its slot. The first Family SIM is the same price as our 15GB, 6GB and 3GB SIM only plan; the second has a lower rental price and so on. If your current SIM doesn’t work or it’s been lost you’ll need to call us on 0345 301 4455 to complete the SIM swap. BT own EE but BT Mobile is a different network with different services. Could anyone help? BT Mobile help is here to support you with your mobile. Pay. On the day of the change the user should replace the existing SIM Card in their device to the brand new BT One Phone SIM I've recently been transferred from a BT only sim plan to EE sim only plan. comreplacesim > Or if you can't get online, give us a call on 0330 123 4150. If this affects you, We took our BT SIM to the EU and everything worked as it should. If you run into difficulties or have a question about BT’s products and services, join our community and Welcome to BT’s official support community. If you’re using another device that is compatible with eSIM you can order a replacement SIM by logging in to EE and choosing an eSIM. Monthly price increases £1. What about MVNOs? On BT Mobile, all SIM cards sold since September 1st, 2020, are 5G ready. You can move up to one of our other plans whenever you like without extending your contract. 0 Ratings All forum topics; Can’t get any reliable answer. If your device is locked. I renewed my contract for broadband in February this year,(24 mth term) there was no mention of BT services all going over to EE at that time. ordered new sim,tried activatating it at 4. The current sim is smaller than what I will need for my new card. If BT isn't on the list, just choose any mobile provider. BT Mobile currently do not currently sell 5G ready handset plans. You just need to push out the right size SIM for your phone. This board is the place to share your experiences, ask questions or give feedback about BT Mobile. So, let’s begin this exciting journey without further ado. Upgrade or downgrade the service, a service feature or your monthly usage allowance as many times as you like; ii. 1 Rating Reply. Hello I am going to have to send my mobile off to be repaired. You can ask us for one when you report the theft, or do it online any time. Hi, I see from other posts that my question has been asked before, I am on my second sim order as first was sent to my old address, my old samsung has died and as seems quite common, different size card needed for new phone, I need the phone as I look after my elderley mother who has dementia and is You can order a replacement BT Mobile SIM online at www. I have cleaned it and turned phone on and off to no joy. On BT, select a SIM-Only plan for £12 per month (ex-VAT) with additional BT Mobile can replace your SIM card for free if you’re still within the minimum term of your contract. And finally ordering a replacement SIM via the mobile section of your BT account . Can I add a Family SIM when I sign up for a BT Mobile Phone plan? Existing customers: Once you've picked your BT Mobile Phone plan you'll be able to turn existing SIMs into Family SIMs, and add new ones to the same order. You’ll quickly get the chance to change it to something more memorable. bt. From delivery and payment to keeping your phone number and activating your new SIM. from the BT Mobile SIM Only Plan to the BT Mobile Phone Plan; or ii. The FW500 uses a 750 mAh Ni-MH (Nickel Metal Hydride) battery pack. b. You’ll be sent some easy instructions to follow, which you can also check out by viewing our FAQs below. Then, replace the battery by sliding it into its slot. Re: Renewing Contract - Have to replace BT sim with EE sim. There is no live chat available and says I need to call them but how can I when I can't make calls!!! Any suggestions? Find out how to activate your SIM, fix common problems and get the most out of your phone. Guru Mark as New; Bookmark; Subscribe; BT Community / Archive / Archive Staging / Re: Sim activation time limit; Options. We can’t guarantee service quality or Welcome to BT Mobile. from the BT Mobile SIM Only Plan to the BT Mobile Family SIM Plan; we treat this as a change to the service. I wouldn't worry too much about what it says on MyBT which is notoriously slow to update but it does seem that your SIM card hasn't been correctly activated. The problem is that I cannot order a new one as I have to wait the old number has been transferred in the replacement in 3 working days, now it’s more than a week and the number has not been transferred. They provide important information about the service and equipment we're providing you with. Neil. In some What if I already have a BT Mobile phone plan? If you already have a phone plan, you can add extra Family SIMs. My new mobile phone is 5G enabled but my BT SIM card is 8 years old and I’m on a 4G plan. That’s a very good reason to pick BT Mobile as your network, but as to why you should pick 5G SIM Only, well, for one thing some of BT’s SIM Only contracts Need to replace a lost or stolen SIM or just need a different size? It’s easy to get one. Just in a loop and can't get help. Browse . Once you've received it, make sure sure you activate your replacement SIM > Was this answer helpful? Tell us how we can improve this article. The area of the UK doesn’t affect the prefix of the mobile number, however different networks have different prefixes with BT using 07483-07485. I excitedly told the children that they'll be getting 20GB instead of 4GB when my daughter instantantly asked - Do I lose all my contacts and mes Assuming for a moment the second sim card is not faulty [not unknown on here!]; have you tried sweeping the available moile operators on your phone and selecting one [ie BT/EE]. I have a few questions for anyone who has upgraded their BT SIM to 5G. Get advice on keeping your number, activating your SIM, using your phone abroad and unlocking your phone. I rang BT and they said the switchover would happen at midnight. Find out which devices use eSIM and how to get and set up an eSIM. Once you've received it, make sure sure you activate Discover how to activate your SIM card and find out what your SIM card’s default PIN is. Dedicated to bringing you fast, reliable home broadband, The exchange list and dates are subject to change. Using a BT SIM card. You can order a replacement BT Mobile SIM online at www. If you have transferred to EE, what are the pros and cons of switching now as opposed to contract expiry or being told I have to do it on a certain day? Scroll down to SIM card and select “Order replacement SIM” Select “Order a SIM card” Select the SIM type you wish to order Note: For a replacement physical SIM it costs $9. The easiest way to do this is via text: Text: From your BT number, text PAC to 65075 for free. To make the most of everything 5G has to offer, you need to use the SIMs in a 5G device and be in a 5G area. The BT support guy said to just put the new sim card in my phone and it would reset to my original BT number overnight. Terms apply. If you get in touch with the BT Mobile team on 0800 800 150 they'll be able to help you with that. SIM Replacement Charge: Nu. Hi @BehindTheGeek Thanks for posting, the overall cost depends on how many Family SIMs you have in the plan. BT. You can get a Citizen Card in two days for £30. BT on 0800 800 150) and let it connect (this ensures the sim is active and you don’t need to top up) 3. Neil BT Mobile: How do I order and activate a replacement SIM? You can do this online but you need to activate your SIM as soon as you get it. It’s still a different one. Request a PAC code from BT. Administrators will be sent SIM cards for all users with plenty of time to get them to individuals before the swap takes place. i recently replaced my modem/router with an Asus DSL-ax82u, i already use an after market router a tp link device. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Browse through our range and find the perfect smartphone for you. Activate your replacement SIM > Your BT mobile number will I am sorry you have had an issue when calling up for a replacement SIM, it is still possible to get a replacement SIM on BT if needed. Transferring my current line over to an eSIM. 4. You must have agreed to their terms and conditions when you took out the contract, so if they say that ID is needed to replace a lost SIM, that's what you need. Can I change to a new BT Mobile plan? Yes, if you keep going over your allowance then it’s probably a good idea. So BT sent me a sim card, which I then had my own number transferred to. This card will come with a phone number of its own – but don’t worry, it’s only temporary. Community; @ewakefield this is the link to the BT Mobile support team they'll be able to issue you a replacement sim . To swap over from a physical SIM to an eSIM, please contact us. Order a replacement SIM > You'll need to activate it before you can use it. I have removed the batteries and put them back and nothing changes. For many, changing I recently recieved a new sim card it would appear i damaged the nano sim trying to take it out of the holder any suggestions how to remove without Get photo ID and get your new SIM. 80 for Pay monthly plans with Airtime/Data, and £3 for Home Broadband plans. To make sure you experience the quality of service you’d expect, use mobile phones that are supplied by us and approved for BT One Phone. SIM Swap. We didn’t have to manually change anything to get it working. 0. BT Mobile is considered less 'premium' compared to EE which is why it lacks additional services like eSIM and Visual Voicemail. com) – that’s because BT and EE are part of the same family. Plus, you can unlock even more unbeatable value when you move your BT broadband to EE—the UK’s Before you switch your smartphone and displace your place, we want to guide you to ensure a smooth transition. How can I get a replacement SIM card? Need a different sized SIM card for a new device? Contact us and we'll order you a new SIM card for delivery the next working Using a BT SIM card. I just want to activate the replacement sim PLEASE BT are moving our family sim to EE. What about eSIMs? An eSIM is an embedded SIM that’s built into a phone, so if you have a 5G phone then its eSIM is guaranteed to support 5G no matter which network you’re on (as long as you also have a 5G With BT Mobile Family SIM you can get up to five SIMs for family and friends, each with their own data allowance. Google suggests it's an issue sending APN settings to the phone, but as it's just a replacement SIM the settings should already be present. Discover broadband from BT. Otherwise, pop your current SIM card into your new device. i have replicated the settings on the new asus modem and it seems to be connected but i still dont have internet acess for some reason. I don't have any spare phones so I was going to get a cheapie one to use in the meantime. What is a BT eSIM. Get help if your eSIM doesn’t work and find out what the default PIN is. It works in particular with PalmSource's Palm OS Simulator. I am happy with my phone so would just like to switch to a sim only contract but can’t find a way to do that on the website, I feel like I’m going round in circles! any ideas of help? thanks, katie Deals are time-sensitive and subject to change. I cannot get logged into my account even though I have reset my password several times. You can ask us for one when you phone to report the loss, or do it online anytime. If you have transferred to EE, what are the pros and cons of switching now as opposed to contract expiry or being told I have to do it on a certain day? understand and accept that the SIM replacement will be carried out at my own risk. I am thinking of replacing my very old mobile but would need a new nano sim so ordered one last week and have now received it BUT have not yet bought my new phone. Get help ordering a replacement SIM card or report a lost or stolen SIM card. I assure the B-Mobile staff that no issue will arise Calling 150 from an EE phone (or 07953 966 150 from any other phone) Visiting an EE store; You need a different SIM for a new device - order a new SIM online. EE Store (store. I want to change my handset and so will need a new nano sim will it be my present phone number? Spoke to BT Chat service don’t think they understood what I was asking. Each SIM will have a lower cost to the previous one. I assure the B-Mobile staffs that no problem will arise in this number and to prove my ownership I have provided the call details. Once you've received it, make sure sure you activate your replacement SIM > I've put my SIM in but BT isn't on the list of mobile providers to choose; Hi, @MissBeatty welcome back to the community and thanks for posting. The project alows to develop and test BT applications without using real BT hardware. Check out our iPhone help pages to see how to do this. All of our Family SIM plans bought since 13 November 2020 come with SIMs that are 5G ready. It was suggested to us ---advised to us -- to change the BT to an EE mobile plan [ SIM only deals] at a reduced [special ] rate. I have BT Mobile 1GB 4G plan with my BT Fibre 1 Broadband package. I would like to know whether anything will change with the service when the mobile is moved to EE. Order a replacement SIM > Was this answer helpful? Tell us how we can improve this article. What shall I do? Always had this message If you have your current SIM and it’s still working, don’t remove it from your device straight away – we’ll need it to send you a security text. I assure Bhutan Telecom Ltd. For instance will wi-fi calling still be available, but also will I be billed by EE rather than bt? On the 17th my son's phone, with its BT sim, stooped connecting, so we put in an EE sim, and waited for the number to port over. Cheers. I've found my phone. Troubleshooting tips. SIM card reader/writer ; 250 entry phonebook ; Colour screen with backlit Display ; If your product is out of warranty contact BT's recommended agent. How to activate a SIM card. Fix a problem. We can only send this to your home address - not to where you are abroad - and it'll take 1-2 business days to reach you. I I have considered an esim. Replacement SIM customers. Learn more with BT help. How do EE know which phone to transfer which number to? Sorry if that's a silly question, I only like technology when it works without any input from me!! Thanks Need to replace a lost or stolen SIM or just need a different size? It’s easy to get one. When you go through the purchase options for the new SIM, you confirm you have a broadband account and then there are only 2 options coming up - change the SIM contract that my wife has, or up I would like to go for a SIM replacement but due to the above mentioned situation I am not able to do so. Text HELP to 61998 (charges may apply at your standard rate). Any problems on the day, try switching your phone off, then back on again. Solved: My BT Mobile SIM-only contract ends in December 2022. Broadband and wi-fi devices; TV boxes and powerline adapters. *Annual Price Increase: During your minimum period, the monthly cost will increase each year on 1 April by £1. that I will take full responsibility for any potential issues arising from this SIM card replacement. eSIM on Apple devices Check out our amazing deals on pay monthly phone plans and SIM only deals. Customer(s) shall bring their citizenship identity card for verification. There are a few reasons why your SIM might not work. You can order a replacement BT Mobile SIM online at www. If the SIM is missing, you can easily order a Find out how to get a new SIM to replace a damaged, lost or stolen SIM and find out how to swap your SIM to a smaller size that fits in your new device. by 7. Check out our amazing deals on pay monthly phone plans and SIM only deals. I opted for a replacement sim and chose sim doesn’t fit as my 9. Full Fibre from BT. Thank you. I am abroad and has lost my SIM. Here’s everything you need to know about getting a replacement SIM. *Family SIM saving compared to the same number of individual SIMs bought on our standard SIM Only plan. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Mobile / Re: Replacement Sim; BT-Sim is a BlueTooth simulator on a HCI level. I recently recieved a new sim card it would appear i damaged the nano sim trying to take it out of the holder any suggestions how to remove without Hi, i have a BT mobile sim only contract. Will BT send out a new 5G compatible SIM without me having to change my contract, or do I have to start a new contract and change to one of the currently available deals? 4G has VoLTE to allow high quality phone calls over the 4G internet connection. How can I get this SIM activated and how to get help? Been using it with an EE SIM but am rapidly running down credit and need to switch to unlimited data on another provider. If you’re looking to make a one off payment on your BT account then you can do so by clicking through to our make a payment page. com/replacesim . If you need an engineer, we’ll text you in 15 minutes to book a slot. 1. 0 Ratings 3 REPLIES 3. Order a replacement SIM > Your new SIM will take 1-2 business days to get to you. Does anyone know how long it takes to reset the phone number? Thanks for reading 🙂 My SIM card has suddenly started saying emergency calls only. dcrdghb wzm ykvx bvbau ioxywm uoskw qipr csmko ntzdjss ctgffsgx