Roku charge help number Oct 21, 2024 · Welcome to the Roku Community! We see that you're getting a monthly charge and having an issue canceling your Britbox subscription. 99 charge or other item that you want to dispute, try the following before contacting Roku Customer Support. 99 bill, or other charge that you want to dispute, try the Jan 10, 2025 · If “Roku” or “The Roku Channel” is not referenced, it’s not a charge from Roku. Has anyone had also this problem. For more detailed information, please see What to do if you don't recognize a charge on your Roku account. NEVER provide your credit card or bank information to anyone on the phone unless you are 100% certain they are who they say they are. Dec 26, 2024 · Telephone number for customer service Jump to solution. Roku also offers live chat and email support that Roku says will be responded to within 24 hours. The phone number listed directs me right to Ruko, and all I keep getting is a run around and sent in a circle. Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account Dec 20, 2024 · GO to the support contact us page, select Account/payments & subscriptions, Question about a chargethe page may directly offer the option or if it says something about no purchases associated, click on contact us for further support, it offers Chat with us or Talk to us between 4 am to 10 PM, which I assume is eastern standard timeso you can only access that between those times as it Jan 6, 2023 · Patiently waiting for someone from Roku to help assist me with a way I can perhaps get a replacement remote since I bought it and cannot charge it. I also looked on my Roku subscriptions and nothing for ESPN is showing there either. In this case, kindly provide us with additional information to help us assess your concern better and provide you with an accurate resolution: Jan 10, 2025 · If you find charges you don’t recognize on your Roku ® account or payment method bill, such as a $5. What is Roku charge on my account charge to checking acct on 12/30/24. Just make sure to log in using the email address that's displayed on your Roku device under Settings->System->About Jan 2, 2023 · Review the recurring charge. i bought this remote last year ,use the original cord of roku remote to charge ,uses different cord still not working . I pay my ESPN directly to Disney plus since I have a bundle through them. Determine whether the subscription is managed by Roku; Determine whether a streaming service provider manages the subscription Sep 25, 2023 · Scams charging to create a Roku account: If you speak on the phone with someone posing as a "Roku support agent" and they want to charge your credit card to create a Roku account or to register your player, hang up! There is never a charge to create a Roku account. Go to manage subscriptions. 99. Welcome to the Roku Community! We see that you have an unrecognized charge on your account. With thousands of available channels to choose from. I have a charge for $12. We're always willing to help Nov 19, 2024 · If “Roku,” “Roku for,” or "The Roku Channel" is not referenced, it’s not a charge from Roku. Yes, I already checked my account subscription, etc. Nov 19, 2024 · Hi, . 99 from my bank called. Previous complaints were advised to check their billing on their account. Dec 2, 2024 · Note: All transactions from Roku will appear on your billing statement as “Roku,” “Roku for ____,” or "The Roku Channel. Find your serial number or device ID. For more information about a charge that didn’t come from Roku, contact your bank or card issuer. (And if kids get a hold of a remote, they certainly can download stuff or sign up for subscriptions, so families must constantly be checking on that, through the ROKU app. Jul 17, 2024 · Thanks for keeping us posted, @Ford981micah. I ordered Disney Plus years ago and cancelled the service months ago and yet roku still keeps charging me. The card doesn't have any money on it right now so it's declined. If you find charges you don't recognize on your Roku account or payment method, try the following before contacting Roku Customer Support. Jan 10, 2025 · To manage or cancel your Disney+, Hulu, or Sling TV subscription, even if you're billed through Roku, you must contact Disney+ (888-905-7888), Hulu (877-824-4858), or Sling TV (888-394-6698) directly. Aug 29, 2024 · @Rhonda37110, I can't help other than to say there is no charge for a Roku account (i. Showing nothing in my Roku account. Here are the steps to check the charges on your account: Nov 15, 2024 · Three different times this morning I have a charge for $30. Please help. In this case, we suggest reaching out to the channel provider and inquiring further, as they are the best ones who could cancel and provide further details regarding their channel functionality on the Roku platform. Apr 13, 2024 · After reviewing the charge, contact Roku customer support if you still don't recognize it to help you further. To download the app, follow these steps: Go to the Apple App Store or Google Play Store; Search for "Roku Support" Install and open the app; Click on the "Contact Us" button Nov 19, 2024 · If “Roku,” “Roku for,” or "The Roku Channel" is not referenced, it’s not a charge from Roku. She confirms th Dec 7, 2024 · Welcome to the Roku Community! Thanks for letting us know about this concern that you have. We appreciate you trying the troubleshooting steps provided above. Roku’s phone support can be reached for free by calling (816) 272-8106. Sep 25, 2023 · Roku ® does not require an activation fee, registration fee, or charge for support of any kind. Both of them are directing me to each other. Here are the steps to check the charges on your account:. Here are the steps to check the subscription on your account: Sign in to my. 65 coming out of my bank account. The Roku Support mobile app is a convenient way to contact Roku customer service from your mobile device. Valid charge. Learn how to add or delete channels, find your favorite entertainment, solve playback issues, and more. They will ALL be a scam. Please I need a phone number. There customer service page just runs me around in circles. ) Sep 20, 2024 · We appreciate you contacting us regarding your charge. Roku Support is also available on X/Twitter daily from 9 AM to 9 PM PT. . Roku does not charge an activation fee or charge for support. When I went into Roku to cancel subscription a few days later there’s no record of me having it since 10/23. Please help Roku. Subscriptions on The Roku Channel . Does anyone else have this problem and if so Jul 3, 2023 · hello my voice remote pro is not holding a charge ,its not getting anything . It is listed as Roku for ESPN. Every Roku streaming player, Roku audio device, and Roku TV™ has a unique serial number and device ID that you may need when Nov 19, 2024 · If “Roku,” “Roku for,” or "The Roku Channel" is not referenced, it’s not a charge from Roku. Ask for y We appreciate you contacting us regarding your charge. com; Sign in to your account; Look for the "Agent Support" tab at the bottom right corner of the page; Click "Check support options" Click Account, Payments & subscriptions; You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Jan 10, 2025 · If “Roku” or “The Roku Channel” is not referenced, it’s not a charge from Roku. RokuReynan-L. Jan 23, 2024 · Please visit: support. May we know what is the description of the charge? Sometimes, a charge may not be recognizable because the app or provider name may be charged through the parent company or developer Jan 30, 2024 · Please visit: support. Feb 24, 2024 · Visit our Roku Support page and select the "Account, payments & subscriptions" category. Here are the steps to check the charges on your account: Oct 5, 2023 · @Slfaina There is no charge for Roku or the Roku channel. When I sign into roku account there is not a CBS Aug 18, 2024 · Here are the steps to create a Roku PIN: Sign in to your Roku account; Under PIN Preference, select Update; To set up a PIN, select Create a PIN; To reset an existing Roku PIN, select Change PIN; You may also check this support article on what to do if there is a charge you don't recognize on your Roku account. I spent two hours on the phone with Disney and with Roku at the same time. Regards, Reynan Jan 7, 2025 · Hi, the only Customer Support phone number I have ever been able to reach a real life person is . Furthermore, you may visit this support article if there's a charges you don't recognize on your Roku account. Join the community discussion for more assistance. You'll have an option to call or chat with us. Dec 30, 2024 · Telephone number for customer service Jump to solution. On your terms. There is no customer support number and no resolve!! Jul 18, 2022 · If you continue to have questions about a charge, feel free to contact Roku Support For more information about using a Roku PIN, visit our Support Dec 16, 2024 · Good afternoon, I work for a bank in Ozark, Mo. There is never any charge for creating a Roku account or watching The Roku Channel. If you find charges you don’t recognize on your Roku® account or payment method, such as a £5. Get help with your Roku device from Official Roku Support. Here are the steps to check the charges on your account: Feb 21, 2024 · I need help for charge please someone help there is no phone number to talk with someone I’m not sure what to do or do I cancel my account Aug 22, 2024 · AcornTV app is desired. Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account Roku provides the simplest way to stream entertainment to your TV. Please be advised that Roku does not charge for a Wi-Fi connection; you only pay for the cost of the Roku device itself, and there are no additional monthly fees for using the streaming service, including the cost of connecting to your Wi-Fi network. do I go to the police for fraud under 5000$? Dec 28, 2022 · Hi. Visit our Account and Billing Support page and select "Account, payments & subscriptions" to chat or call us. That should get you in touch with customer service, I think that the hours are until 10 PM eastern standard time, most days. For other issues, you can chat with Roku Support through the website. Welcome to the Roku Community! Sep 16, 2024 · If you still don't recognize the charge and want to dispute it, contact customer support. I need to speak to a real person. Create a Roku PIN for your account to avoid any further unwanted purchases on your Roku account in the future. , and I'm only being charged for the Discovery Add-free. Nov 19, 2024 · If “Roku,” “Roku for,” or "The Roku Channel" is not referenced, it’s not a charge from Roku. The amount was charged to my bank account the 1st of October, so since neither you or peacock have no rec Aug 29, 2024 · Make absolutely certain that you (or someone using your Roku) didn't accidently charge something. Confirm that your subscriptio Get help with your Roku account from the official Roku Support site. In addition, if you notice a charge on your bank or credit card statement that you don't recognize and is not associated with Roku, we highly suggest contacting your bank or credit card company as soon as possible to block the charges. Find contact information for Roku departments, including support, developers, advertisers, and more. 99) is being made on the 16th of month to RLJ Entertainment, they are not listed as being related to any of my App's. You are not being charged $5. 17 for the Roku channel. to choose. Please contact our Account and Billing team for assistance. Thanks, Arjiemar Apr 1, 2024 · We understand you wanted to reach out to our support team for assistance with your Roku account charges. 99/month for the Roku Channel but are being charged by Roku for a subscription for another app paid through Roku. Learn how to access your account, update your payment method, update subscriptions, and more. 99 month for Roku Discovery (July 03 2022)? All I want to do is talk to Customer Service about my billing question. We're here to help. Checked my bank st Aug 25, 2019 · The good news is we have you covered. When I view my Roku account and when I spoke to them the charge is clear as day and shows up the same way u said. I informed her how to access her Roku account and cancel subscriptions. That's the number I called, and I found that number on the ROKU help area of the home page. " If a subscription isn’t billed or managed by Roku, you must contact the streaming service directly with any questions about charges. Oct 5, 2024 · If you find charges you don't recognize on your Roku account, payment method, or another charge you want to dispute, try the following before contacting Roku Customer Support. 13 and 6. Oct 2, 2024 · We appreciate you contacting us regarding your charge. There is a charge to my bank that should not be there. Mar 23, 2024 · seems you only want to collect money. Roku does NOT have telephone support. Will I be charged for customer service or device activation? No. Here’s a detailed guide on how to reach Roku Support: 1. No worries; we're here to help! If you believe there are unrecognized charges on your Roku account, we recommend reaching out to our Accounts and Billing support team for assistance. NEVER do a web search for Roku support phone numbers. Jan 10, 2025 · If you find charges you don’t recognize on your Roku ® account or payment method bill, such as a $5. Thank you. Hope this helps! Regards, Reynan Roku provides the simplest way to stream entertainment to your TV. , no such thing as a "minimum Roku membership"). Dec 20, 2024 · Step 3: Use the Roku Support Mobile App. Apr 12, 2024 · After reviewing the charge, contact Roku customer support if you still don't recognize it to help you further. The Roku Support website offers a comprehensive set of resources, including FAQs, troubleshooting guides, and articles. Note: Roku never charges for a Roku account or for customer support services. Any subscriptions you have through Roku will show up on your account at https://my. You may see a $1. Feb 24, 2024 · Hi, @Noel1951. model RC701 serial number 3226001117 Jun 2, 2024 · Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Nov 10, 2024 · Roku is committing fraud on me and won't help me rectify this problem. Here are the steps to check the charges on your account: Oct 3, 2024 · We appreciate you contacting us regarding your charge. 1-816-272-8106. For more information about using a Roku PIN, visit our Support page here: How to create, reset, or remove your Roku PIN | Official Roku Support Sep 19, 2024 · We appreciate you contacting us regarding your charge. Feb 25, 2024 · Is Roku Pay required? Do you know how to access Roku Pay? Find answers to these Roku Pay help questions, troubleshooting, and more from our community forums. Dec 12, 2021 · I have a charge of $15. That is the one and only official Roku tech support phone number. Get help with your Roku account from the official Roku Support site. 79 from Roku. com; Go to Purchase history & invoices; Review your invoices for Content or Products Oct 19, 2024 · My number is please help me I'm wanting to cancel Max been trying for 2 1/2 months keeps getting the back n forth from max they claim I pay Roku so nothing they can do . a 2nd charge ($7. Confirm that your subscription is managed through Roku and not through another provider (such as Hulu, Disney+, Netflix, and Sling). Mar 6, 2024 · Roku does not charge for customer service. If the charge is from Roku it will be listed under your subscriptions and you can unsubscribe there. 66 for Roku for Warner Media G DEUS Tran Whatever the heck that is! And I have no subscriptions and see no charges here, yet my banking account was charged. Find answers to account, setup, and troubleshooting questions, and learn how to use your Roku device. auto pay should be a spicific choice by customer, not a vacuum cleaner for my bank account. In this case, you may follow the steps on the accepted solutions above to contact our support. I would prefer to resolve it privately if possible instead of putting the serial number on the public thread but any assistance at the moment would be appreciated. When you set up your Roku account, we’ll ask you to put a credit card number on file to make it easy to pay for any subscriptions or rentals. 00 charge —this is from Roku. 99) is being posted on the 28th of month from 'the Roku Channel' or 'Roku for RLJ Entertainment'. We hope this gets resolved quickly. Roku processes the charge, but Disney+, Hulu, and Sling TV handle management of the subscription. The Roku Channel has both free and premium subscription channels (such as Paramount+ on The Roku Channel or Starz on The Roku Channel). Browse Roku's frequently asked questions about channels and viewing. Jan 10, 2025 · If “Roku” or “Roku for" is not referenced, it’s not a charge from Roku. All other numbers listed online are not official Roku phone numbers. I created an account with Roku after seeing the charge, so that I could talk to someone. She stated she was not seeing this subscription on her Roku account, and Aug 20, 2024 · Hi, @Noel1951. Roku for CBS Intera We only have 1 roku. Need to know what these charges are. Here are the steps to check the charges on your account: Apr 12, 2024 · After reviewing the charge, contact Roku customer support if you still don't recognize it to help you further. Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account Nov 19, 2024 · If “Roku,” “Roku for,” or "The Roku Channel" is not referenced, it’s not a charge from Roku. Oct 3, 2024 · We appreciate you contacting us regarding your charge. Welcome to the Roku Community! We appreciate you reaching us about the charge on your account. Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account Sep 25, 2023 · Scams charging to create a Roku account: If you speak on the phone with someone posing as a "Roku support agent" and they want to charge your credit card to create a Roku account or to register your player, hang up! There is never a charge to create a Roku account. We appreciate you reaching us here in the Roku Community! We'd be happy to help you check the charges on your account. Hoping I could get guidance on how to reach customer service. Aug 14, 2024 · Hi, @Noel1951. Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account Nov 23, 2024 · I’m hoping someone here can help. Both charges show a phone # in DE as 816-272-8107. I can't find a direct number. there is blinking green everytime i put on charge but its not holding any charge . Feb 15, 2023 · Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Confused about the Roku charge. Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account Hi, @Noel1951. com; Sign in to your account; Look for the "Agent Support" tab at the bottom right corner of the page; Click "Check support options" Click Account, Payments & subscriptions; You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Jul 14, 2022 · Why am I charged another $6. Telephone number for customer service Jump to solution. Dec 26, 2024 · We understand that you got double on your account and wanted to speak with our representative. Feb 21, 2022 · I received a charge from Roku on 2/14/22 for 4. Mar 23, 2024 · Hi, @Noel1951. 0 Kudos Reply. I can't call Roku but I intend to see if I can find a phone number. Jun 20, 2024 · Hi, @LindseyDavis. All community This category This board Users cancel Oct 8, 2024 · I purchased peacock thru Roku on 10/01/24 (or whatever day the Voice season began). Learn more about creating an account Do you charge for tech support? Oct 3, 2024 · We appreciate you contacting us regarding your charge. I have a monthly charge of 4. I've never been billed before and don't know why, all of a sudden, I'm getting billed for something I know nothing about. Oct 21, 2024 · Go to the Roku customer support page, scroll to the bottom of the page, you will see agent support, check support options, accounts, payments & subscriptions, question about a charge, contact us, then chat/talk to Roku. you need to make it VERY easy for people to contact you without a computer regarding auto charge questions. Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account Sep 19, 2024 · I am having the same issue I am beyond pissed off. 35 Jan 23, 2023 · @Mattiecline24 Using a computer or phone login to your Roku account. Visit the Roku Support Website. ; Technical support scams are an unfortunate industry-wide problem, where criminals use various forms of deception to extract personal information and gain financial favor from unsuspecting victims. If there's anything else we can do to assist you, please let us know. Also, our Roku customer support agents will never: Ask for access to your computer. Aug 20, 2024 · Hi, @Noel1951. There is no CBS app. We're always willing to help. my email is 0 Kudos Reply Jan 10, 2025 · If “Roku” or “The Roku Channel” is not referenced, it’s not a charge from Roku. Apr 2, 2022 · Please I need a phone number to speak to a real person at roku customer service. Welcome to the Roku Community! Thanks for letting us know that you have an unrecognized charge on your account. Confirm the charge is from Roku. Furthermore, you may visit this support article on what to do if there is a charge you don't recognize on your Roku account Oct 3, 2024 · Hello! , Thank you for posting in the Roku Community! We appreciate you contacting us regarding your charge. May 25, 2024 · To contact Roku Support for assistance with any issues related to your Roku device or service, you have several options. Apr 15, 2022 · The service number to chat with an agent is 816-272-8106. and get a new card with a different number Apr 12, 2024 · After reviewing the charge, contact Roku customer support if you still don't recognize it to help you further. ROKU CUSTOMER SUPPORT . If the charge isn't from Roku, contact your bank or credit card company. Then you know for certain if a Roku charge shows up it's bogus. com. e. roku. Here are the steps to check the charges on your account: Nov 8, 2024 · Why am I paying 2 charges monthly to Roku 20. We are happy to help. Auto payment ($7. Oct 30, 2024 · You can call Roku to get support for account issues, help setting up your new Roku product, or help with a Smart Home product. The smart thing to do is to remove your credit card information from your Roku account, and not make any purchases through Roku. We have a mutual customer that turned in fraud paperwork regarding a charge for Roku for Disney Electroni. I've been billed the last 2 months $3. apw rjzc sin biia hoiwkpk evgn cge few yger focpc nakig scijgt iyu sag mgawr